Her Perspective
Before founding Dilliplane & Associates in 2012, Carol Dilliplane walked the floors of hospitals for nearly three decades as a Chief Nursing Officer, Nursing Director, Nurse Manager, and Educator. Equipped with this insider perspective, Carol is now, as she says, “that rare bird in the recruiting world” that understands the special chemistry needed between nurses and employers for mutual satisfaction and excellent patient care.
Carol specializes in coaching and placing professional nurse managers, directors, and nurse practitioners in community hospitals, VNAs, nursing homes, occupational health centers, private companies, and physician offices. Her mission is to find “the perfect match” that results in long-term success for the candidate and employer.
Her Expertise
Carol firmly believes that nurses and employers want the same things: results and respect. Guided by this philosophy, she has improved nurse retention and recruitment, patient care, nurse practitioner roles, safety and performance, union relationships, nursing strategic planning, and fiscal stability.
As the highlight of her CNO career, Carol led a hospital to become the third in Massachusetts (and the first unionized facility) to achieve magnet status for excellence in nursing practice, a marker of high-quality nursing care. She is an expert in “lean management,” a principle that emphasizes delivering maximum value to the patient. Further, she has managed teams in a variety of settings and locations, including Massachusetts, Alaska, Texas, Tennessee, New York, and Rhode Island.
Carol is the recipient of the Mary B. Conceison Award for Excellence in Nursing Leadership, regarded as the most prestigious nursing leadership award in Massachusetts. In addition, she was selected to serve on Massachusetts Governor Deval Patrick’s healthcare advisory task force and twice testified before the state legislature about mandated staffing ratios. She has contributed to clinical and staffing committees for the Massachusetts Hospital Association and delivered an address on National Public Radio about nurse retention.
Carol holds an M.S. from Boston University, a B.S. in nursing from Niagara University, and certification in advanced nursing administration from the American Organization of Nurse Executives. She is a former board member and treasurer of the Massachusetts Organization of Nurse Executives.
